Terms & Conditions

Trading Disclosures

Website Terms

Privacy Policy

Terms and Conditions of Business

 

 

IMPORTANT: By remaining on this website you accept the Website Terms of Use and the Privacy Policy set out below and if you do not accept them, please leave this website immediately.

 

The terms of use of this website, our privacy policy and the terms and conditions on which we will do business may change from time to time, so please visit this part of the www.clothesforcash.com website regularly to keep up to date.

 

 

Trading Disclosures

(last changed on 13 November 2013)

 

Who We Are

The www.clothesforcash.com website is owned and operated by Egg Marketing Ltd, a company registered in England and Wales under Company Number 8002410, whose registered office is at 75 Park Lane, Croydon CR9 1XS and whose VAT number is 993 693 847.

 

How to Get in Touch

If you have any queries you can get in touch with us by email at This email address is being protected from spambots. You need JavaScript enabled to view it., by filling out an online enquiry form in the 'support' part of this website or by telephoning us on 020 3290 4647.

 

 

Website Terms of Use

(last changed on 13 November 2013)

 

Changes to Terms of Use

Egg Marketing Ltd reserves the right to change these terms of use from time to time. Egg Marketing Ltd will give notice of any such change by posting an announcement on this website. A change will apply to any use that you make of the website after the announcement of the change has been posted.

 

To Whom this Website is Aimed

This website is only aimed at persons within the United Kingdom.

 

Intellectual Property

The content of this website is protected by copyright, trade marks, database right and other intellectual property rights.

You may retrieve and display the content appearing on the website on a computer screen, store such content in electronic form on disk (but not on a server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use provided that you keep intact all copyright and proprietary notices.

You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website without written permission from Egg Marketing Ltd.

 

Availability of the Website and Freedom from Faults or Infection

Egg Marketing Ltd does not promise that this website will be fault free or available at all times.

Egg Marketing Ltd does not promise that the contents of this website are free from infection by viruses or anything else that has contaminating or destructive properties and Egg Marketing Ltd shall have no liability in respect of any such infection.

 

Your Risks and Responsibilities

You agree that you download or otherwise access material from or through this website entirely at your own risk and that you alone will be responsible for any resulting loss of or damage to any hardware, software or data whatsoever. You will be responsible for such loss or damage even if it is reasonably foreseeable or Egg Marketing Ltd had been advised of the possibility of such loss or damage (or both).

You acknowledge that it is your responsibility to put in place and maintain sufficient security procedures and virus checks to protect your computer equipment, software, data and any other property that may be affected in consequence of you accessing or using or downloading material from this website or any website linked to this website.

 

Disclaimer

Egg Marketing Ltd expressly disclaims to the fullest extent permitted by law all liability for any loss or damage arising from the use or inability to use this website or any of its contents and materials, or from any action taken or omission made as a result of using this website or any such contents.

For the purposes of the above disclaimer "loss or damage" includes any direct, indirect or consequential loss or damage (including, but not limited to, loss of business opportunities, loss of profits, loss of goodwill, wasted expenditure, loss of data or any loss in consequence of business interruption) however arising and whether in contract, tort (including, but not limited to, negligence or breach of statutory duty) or otherwise.

Nothing in these website terms of use shall limit or affect Egg Marketing Ltd's liability for fraud or for death or personal injury resulting from its negligence or for any liability which by law cannot be excluded or limited.

 

Links

Egg Marketing Ltd is not responsible for the contents of any other website that can be accessed through this website and does not accept any liability in connection with any such other website.

 

 

Privacy Policy

(last changed on 13 November 2013)

 

Introduction

Egg Marketing Ltd takes the privacy of your information very seriously. This privacy policy explains how and for what purposes we use the information collected about you through this website. Please read this privacy policy carefully. By using this website and any facilities we offer through the website, you are agreeing to be bound by this policy in respect of the information collected about you through this website or subsequently in the course of communications between you and us.

If you have any questions about the policy, please get in touch with us by sending us an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Registration

In order to register with Clothesforcash.com you must be over eighteen years of age.

You must ensure that the details provided by you on registration or at any time are correct and complete.

 

Password and security

When you register for Clothesforcash.com's service you will be provided with a password, which you then have the option to change. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us immediately.

If Clothesforcash.com has reason to believe that there is likely to be a breach of security or misuse of the Clothesforcash.com Site, we may require you to change your password or we may suspend your account in accordance with the Clothesforcash.com liability clause below.

 

Clothesforcash.com's Right to Suspend or Cancel your Registration

Clothesforcash.com may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

The suspension or cancellation of your registration and your right to use the Clothesforcash.com Site shall not affect either party's rights or liabilities.

 

Personal Information

When completing the Request form and thereby setting up your Clothesforcash.com customer account, you will provide us with the following information: Title, First Name, Surname, Address, Postcode, Phone Number, Email Address and preferred Payment Method. This information will be held by Clothesforcash.com but can be accessed or amended at any time by you.

 

Use of Information

We will use the information we collect from the Request form or as a result of you getting in touch with us in any other way in order to:

  • administer your accounts with us;
  • process any offer of clothes that you make to us or any instructions or request that you address to us;
  • verify your identity;
  • send you information about what we offer;
  • send you our monthly e-mail newsletter if you have previously notified us that you consent to this for the time being;
  • carry out marketing analysis and make general improvements to this website; and
  • to obtain your views or comments on the facilities we provide.

 

Sharing Your Information

We may transfer your personal information to a third party as part of a sale of some or all of our assets and undertaking to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.

In addition we may from time to time pass your information onto one of our carefully selected business partners or to other carefully selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so. You can tell us to stop this at any time by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

 

Information Automatically Collected from Your Computer

When you visit this website our web server automatically records your IP address. Unless you use a static IP address, which most people do not, this IP address is not linked to any of your personal information. We use IP addresses to help us administer the website and to collect demographic information for aggregation purposes.

We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

 

Cookies

When you visit this website we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your computer's hard drive to store and sometimes track information about you. The cookies we use are listed below:

 

Name: The name of the cookie will be a randomly generated code of numbers and letters (e.g. d264a6242dadfd4dba712f64767509b6)

Value: The value of the cookie will be a randomly generated code of numbers and letters (e.g. 3u7uiqhf1qlm1qop6ij8v91ag7)

Host: www.clothesforcash.com

Expiry: End of Session

 

We use cookies to track how this website is used and to improve and update its content.

You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the website may be reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

This website also uses Google Analytics, a web analytics service provided by Google Inc. ("Google") which requires us to reproduce the following statement:

"Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

You can find out more about this service at www.google.com/analytics.

 

Information About Other Products or Services

From time to time we may send you information about the facilities we offer or the services of our members that we think may be of interest to you. You can tell us to stop this at any time by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Monthly E-mail Newsletter

We may send you our monthly e-mail newsletter if you have previously notified us that you consent to this for the time being. You can tell us to stop this at any time by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Changes To Your Details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Security

We have implemented technology and policies to safeguard the information that we hold about you from unauthorised access and improper use.

 

Linking to Third Party Websites

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from this website and we recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

In addition, if you linked to this website from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and we recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

 

Transferring Your Information outside Europe

As part of the facilities offered to you through this website, the information you provide to us may be transferred to countries outside of the European Union ("EU"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

 

Contact Us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at Clothesforcash.com Administration, Egg Marketing Ltd, 75 Park Lane, Croydon CR9 1XS, England.

 

 

Terms and Conditions of Business

(last changed 14 January 2013)

 

  1. Request Form and Your Customer Account
    1. If you want to offer clothes (which in these Terms and Conditions of Business includes clothes, shoes and accessories) to us, that is to say to Egg Marketing Ltd trading as Clothesforcash.com, you must first complete the Request form on the www.clothesforcash.com website to ask for a Collection bag; that is to say one of the bags that we supply to those who want to offer clothes to us.
    2. We are under no obligation to comply with your request for a Collection bag, whether made in a Request form or otherwise.
    3. By completing a Request form on the www.clothesforcash.com website you warrant that you are over 18 years of age and that the information that you give in the form is true and accurate in every respect and you also agree:
      1. to inform us promptly of any change in that information;
      2. only to send clothes to us in one of our Collection bags using our Designated Courier, that is to say the courier that we have chosen for this purpose;
      3. not to send us any Collection bag filled with less than the minimum processing weight (that is to say 10kg) of clothes; and
      4. only to offer us clothes that meet the quality standards described in clause 4 (Quality Standard) below and no other goods.
    4. By completing the Request form, you instruct Clothesforcash.com to create and maintain a customer account for you. This account will contain the information you provide when completing the Request form and details of clothing you send to Clothesforcash.com. You further agree that:
      1. the information held shall be accessible by Clothesforcash.com for our own purposes;
      2. it is your responsibility to update and maintain the accuracy of the information held;
      3. that Clothesforcash.com has the absolute right to maintain your account until such a time as we see fit to terminate your account.
  2. How to Send us Clothes
    1. If we supply you with a Collection bag and you want to offer clothes to us, you must:
      1. place the clothes in a Collection bag and ensure that it is filled with not less than the minimum processing weight of clothes, namely 10kg per Collection bag;
      2. ensure that all the clothes that you place in the Collection bag are clothes that you own and are entitled to sell and that they meet the quality standards described in clause 4 (Quality Standards) below;
      3. close the full Collection bag securely;
      4. notify us when the full Collection bag is ready so that we can arrange for its collection by our Designated Courier; and
      5. only despatch clothes to us in a full and properly closed Collection bag using the Designated Courier.
    2. You must only offer us clothes that meet the quality standards described in clause 4 (Quality Standards) below and you must only send them to us in one of our Collection bags and by using our Designated Courier.
    3. By allowing our Designated Courier to collect a Collection bag from you, you irrevocably:
      1. instruct us to examine the contents of the Collection bag and to value the clothes in it;
      2. acknowledge and agree that damage may be caused to the contents of the Collection bag in the course of valuing them;
      3. agree to accept our valuation of the clothes in the Collection bag including, in particular, our decision on which of them meet our criteria for acceptance and which do not meet those criteria and to sell to us at £0.50 per kilo those clothes that we decide do meet our criteria for acceptance and to sell to us at £0.00p per kilo those clothes that we decide do not meet those criteria;
      4. grant us the right to buy the contents of the Collection bag from you at the price of £0.50 per kilo (except in the case of Facebook friends under the 'Friends earn more' offer – see Request Form and Your Customer Account, point 5) for the clothes in it that we, in our absolute discretion, determine do meet our criteria for acceptance and at a price of £0.00 per kilo for the clothes in it that we, in our absolute discretion determine do not meet our criteria for acceptance;
      5. accept that the contents of the Collection bag will not be returned to you; and
      6. authorise us to dispose of on your behalf and in such manner as we shall see fit all or such part of the contents of any Collection bag that we do not agree to buy and to retain and not to account to you for any monies or other benefits that we receive from or in direct or indirect consequence of disposing of the same.
    4. The clothes that are sent to us in a Collection bag using the Designated Courier will be insured while in transit to a value that we consider appropriate.
    5. If you require the clothes that you send to us to be insured to a particular value, you must arrange this at your own expense.
  3. What We Will Do
    1. If we receive notice from you that you have a Collection bag full of clothes ready for collection, we will ask our Designated Courier to arrange to collect the Collection bag from you.
    2. After our Designated Courier delivers the Collection bag to us, we will examine the contents of the Collection bag and value the clothes in it.
    3. If on its delivery to us by our Designated Courier a Collection bag is found to be filled with clothes that do not meet the quality standards mentioned in clause 4 (Quality Standards) below or its contents are less than the minimum processing weight of 10kg per Collection bag, we reserve the right to process the Collection bag without making any payment to you.
    4. Following our examination of the contents of the Collection bag we will send you an email acknowledging receipt of the Collection bag and telling you whether we wish to exercise our right to buy its contents and, if so, what price we will pay for the clothes in the Collection bag.
    5. If any money is due to you as a result of our exercising our right to buy the contents of the Collection bag, a cheque will be sent to you by post or, if you have opted to be paid through PayPal, we will instruct PayPal to pay you. The cheque will normally be sent or, as the case may be, the instruction to pay you will normally be given to PayPal will within 48 business hours after the despatch of the email acknowledging receipt of the Collection bag (for this purpose "business hours" means 9:00am to 5:00pm Monday to Friday excluding public and bank holidays). From time to time you may receive our payment for the contents of a Collection bag before you receive our email acknowledging its receipt and, if this happens, the payment will be notice to you that we wish to buy the contents of the Collection bag and of the price that we will pay for those contents.
    6. If you choose to be paid by cheque, you consent to a £0.99 cheque-handling fee, which sum will be subtracted from your payment.
    7. If we pay you by cheque, the cheque will be made out in favour of the name that you give when completing the Request form and posted at your risk to the address specified in that form. If you require us to replace a lost or incorrectly drawn cheque a charge of £12.50 will be made for this to cover our bank's cheque cancellation charges. No replacement cheque will be issued if its value is less than £12.50. If we instruct PayPal to pay you, the recipient email address specified in those instructions will be the email address that you give when completing the Request form.
    8. We will not be liable for any delay or for the consequence of any delay in performing any of our obligations under these Terms and Conditions of Business if such delay is due to any cause whatsoever beyond our reasonable control and we shall be entitled to a reasonable extension of the time for performing such obligations.
  4. Quality Standards and Criteria for Acceptance
    1. The clothes that you send us must meet the following quality standards, namely they must be:

      1. modern;
      2. clean;
      3. undamaged and without any sign of wear and tear;
      4. not stained or soiled in any way;
      5. suitable for retail sale to consumers in England;

      and, in addition, must not smell of tobacco smoke or be covered in pet hair.

    2. For the clothes that you send us to meet our criteria for acceptance, we must not only be satisfied that they meet the quality standards set out above, we must also be satisfied that they are fashionable and meet the other criteria set out in the "What we buy" section of the Clothesforcash.com website.
    3. You agree that our decision on which of the clothes that you send us do or do not meet our criteria for acceptance will be final.
  5. Title and Risk
    1. By allowing our Designated Courier to collect a Collection bag from you, you warrant to us that:
      1. you have the right to sell the contents of that Collection bag to us and that you will continue to have that right at the time when the property in them is to pass to us;
      2. the contents of that Collection bag will be sold to us by you free from all charges and encumbrances and from all other rights exercisable by third parties; and
      3. we will enjoy quiet possession of the contents of the Collection bag.
    2. The property and the risk in the contents of a Collection bag will pass to us when we send you the email acknowledging receipt of the Collection bag and telling you that we wish to exercise our right to buy its contents and, if so, what value we have placed on the clothes in the Collection bag.
  6. Assignment

    You may not assign, delegate, sub-contract, mortgage, charge or otherwise transfer any or all of your rights or obligations under these Terms and Conditions of Business.

  7. Waiver

    No waiver by us of any breach by you of these Terms and Conditions of Business shall be considered to be a waiver of any subsequent breach of the same or any other provision of these Terms and Conditions of Business.

  8. Severability

    If any provision of these Terms and Conditions of Business is held by any court or any other competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions of Business and the remainder of the provision in question shall not be affected.

  9. Law and Jurisdiction

    These Terms and Conditions of Business and any contract between you and us shall be governed and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts.

  10. Third Parties

    No provision in these Terms and Conditions of Business is intended to be for the benefit if any third party and no provision in these Terms and Conditions of Business shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999.