Your Privacy Matters

Formalwear Liquidators of CT, LLC, doing business as CashForClothes.com (“we,” “us,” or “our”), values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, submit items for review, or otherwise interact with our services.

This website is intended for use by individuals in the United States. If you are accessing our services from outside the U.S., please note that we do not actively market to or process transactions from international users.

1. Information We Collect
‍We collect personal information that you voluntarily provide when using our website, including when you:

• Upload photos of your items for a quote
• Fill out submission forms
• Contact us directly

The information we collect may include:

• Full name
• Shipping address
• Email address
• Phone number
• Photos and descriptions of your items
• Any additional notes you submit

We also collect basic website usage data through Google Analytics, such as:

• IP address
• Browser and device type
• Pages visited and time on site
• General location data (e.g., city/state)

2. How We Use Your Information
‍We use the personal information we collect to:

• Service Delivery – Evaluate item submissions, send offers, and issue payments
• Order Fulfillment – Generate prepaid shipping labels, receive and verify your items, and manage accepted offers
• Customer Support – Respond to your questions, messages, or service-related inquiries
• Administrative Communication – Provide updates related to offers, shipping, and payments
• Usage Analytics – Monitor website activity and user behavior through tools like Google Analytics
• Service Improvement – Refine our process, submission experience, and pricing insights based on patterns and feedback
• Fraud Prevention – Detect suspicious activity, verify identities, and protect the integrity of the resale process

We do not sell or share your personal information with third parties for advertising or marketing purposes.

3. User Consent for Communications
‍If you provide your email address and opt in to receive updates, we may send you occasional promotional communications, resale tips, or service announcements. You can unsubscribe from these communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.

4. Cookies and Tracking Technologies
‍We use cookies and similar tracking technologies to:

• Understand how visitors interact with our website
• Analyze traffic via Google Analytics

You can control cookie settings through your browser preferences.

Do Not Track: Some browsers allow users to send a “Do Not Track” (DNT) signal. Our website does not currently respond to DNT signals, as there is no industry-wide standard for handling them.

5. Email Tracking
‍Our marketing emails may include tracking technologies such as pixels or web beacons to monitor whether emails are opened and which links are clicked. This data helps us understand user engagement and improve our future email communications. You may opt out of marketing emails at any time.

6. Data Retention
‍We retain submitted information only for as long as necessary to complete the resale process and maintain transaction records for legal or business purposes. Item photos and submission data may be deleted upon request once a transaction is complete.

7. Aggregated Data Use
‍We may collect and use aggregated, non-identifiable data to analyze submission patterns, improve our services, or understand general site usage. This data does not contain personally identifiable information.

8. Data Sharing and Disclosure
‍We may share your information with:

• Service providers who help operate our website (e.g., hosting, analytics)
• Payment platforms (e.g., Stripe) to process payments
• Shipping providers to generate and track shipping labels

All third-party services are required to handle your data in compliance with applicable privacy laws.

9. Third-Party Links
‍Our website may contain links to third-party websites (e.g., Stripe or eBay). We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting personal information.

10. Security Measures
‍We implement appropriate security measures to protect your personal information, including:

• SSL encryption (HTTPS)
• Secure form submissions
• Limited access to submitted data
• Use of reputable service providers (e.g., Google, Stripe)

However, no online system is 100% secure, and we cannot guarantee the absolute security of your information.

11. Your Rights and Choices
‍You may:

• Contact us to update or correct your information
• Request that we delete your information (unless required to complete a transaction or retain for legal purposes)

To make a request, please email us at: alex@cashforclothes.com

12. Additional California Privacy Rights
‍If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what categories of personal information we collect and how it’s used
• Request access to the personal data we hold about you
• Request deletion of your data (with some exceptions)
• Opt out of the sale of personal information (we do not sell personal data)
• Not be discriminated against for exercising your privacy rights

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing your request.

13. Children’s Privacy
‍This site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

14. Changes to This Policy
‍We may update this Privacy Policy from time to time. If we make material changes, we will post a notice on our website. Your continued use of our services after updates indicates acceptance of the revised policy.

15. Contact Us
‍If you have any questions about this Privacy Policy or our data practices, please contact us through our Contact Page or by email at alex@clothesforcash.com.

For marketing communications, we maintain a valid business mailing address in compliance with the CAN-SPAM Act. You may request it at any time by contacting us through the methods above.